Previously, the Insurance Adjusters were managing the tasks involved in the valuation of claims manually that consumed a lot of time resulting in lower efficiency and productivity. These were making the insurance claim processing time-consuming and least cost-efficient for Adjusters and as well Insurance companies.
Equix identified the need for a digital solution that would help Adjusters perform the evaluation process quickly and efficiently. They realized that the technology solution that they developed needed some enhancements and optimization. Innvectra was identified by EquiX for performing the tasks.
Innvectra reviewed the existing application to understand the architecture and functionalities and where and how the improvements would be needed. However, they did not want these to be a one-time project, but wanted a dedicated and skilled team to monitor, support, and enhance the application on an ongoing basis.
Our strategy is to maintain and improve the functionalities and performance of the application to allow them to process more claim valuations in order to scale their business.
The above results are helping Equix to increase their revenue and profitability.